Shipping policy
Shipping and delivery
SHIPMENTS
Once the order is received, on average the delivery of the shipment in Italy (excluding islands) takes place within 24/48 hours.
Four Stroke ships with the courier GLS.
For purchases made from Friday at 12:00 noon to Monday at 12:00 noon, the goods are scheduled to leave on Monday at 3:00 pm.
Once the order has been shipped, it will be possible to track the parcel thanks to the tracking code and a link sent by e-mail.
In Italy shipping is free for purchases over euro 100.00, for lower amounts delivery costs are euro 10.00.
For other countries, shipping is at the following rates:
NB: The shipping amount, above a certain threshold, is increased due to the higher weight of the parcel and the insurance on the parcel itself
Zone 1*: delivery charges are euro 25.00 for orders under euro 250.00 / free for orders between euro 250.01 and euro 1500.00 / euro 50.00 for orders between euro 1500.01 and euro 3000.00 / euro 70.00 for orders over euro 3000.01
Zone 2**: delivery costs are euro 20.00 for orders under euro 250.00 / free of charge for orders between euro 250.01 and euro 1500.00 / euro 45.00 for orders between euro 1500.01 and euro 3000.00 / euro 65.00 for orders over euro 3000.01
Zone 3***: delivery charges are euro 35.00 for orders under euro 250.00 / free for orders between euro 250.01 and euro 1500.00 / euro 55.00 for orders between euro 1500.01 and euro 3000.00 / euro 75.00 for orders over euro 3000.01
Zone 4****: delivery charges are euro 55.00 for orders under euro 400.00 / free for orders between euro 400.01 and euro 1500.00 / euro 75.00 for orders between euro 1500.01 and euro 3000.00 / euro 90.00 for orders over euro 3000.01
Zone 5*****: delivery charges are euro 110.00 for orders under euro 800.00 / free for orders between euro 800.01 and euro 1500.00 / euro 135.00 for orders between euro 1500.01 and euro 3000.00 / euro 170.00 for orders over euro 3000.01
Zone 6******: delivery charges are euro 60.00 for orders under euro 500.00 / free for orders between euro 500.01 and euro 1500.00 / euro 90.00 for orders between euro 1500.01 and euro 3000.00 / euro 110.00 for orders over euro 3000.01
Zone 7*******: delivery costs are euro 130.00 for orders under euro 1000.00 / free for orders between euro 1000.01 and euro 2000.00 / euro 180.00 for orders between euro 2000.01 and euro 3500.00 / euro 230.00 for orders over euro 3500.01
(*) = Austria, Germany, Netherlands, Luxembourg, Belgium
(**) = Croatia, Czech Republic, Denmark, France, Hungary, Poland, Spain, Slovenia, Sweden, United Kingdom, Isle of Man, Monaco
(***) = Bulgaria, Estonia, Greece, Ireland, Latvia, Lithuania, Portugal, Romania, Slovakia
(****) = Cyprus, Finland, Liechtenstein, Malta, Norway, Madeira, Serbia, Balearic Islands, Switzerland
(*****) = Albania, Andorra, Belarus, Bosnia and Herzegovina, Faroe Islands, Gibraltar, Guernsey, Iceland, Jersey, Kosovo, Moldova, Montenegro, Macedonia, Azores, Turkey, Ukraine, Ceuta, Canary Islands, Melilla
(******) = United States of America, Canada
(*******) = Rest of the World
All Products are shipped directly from Italy. The prices of the Products and the shipping and delivery costs indicated on the website and in the order, unless otherwise specified, are not to be considered inclusive of any costs related to customs duties and related taxes if the shipment takes place in non-EU countries or in countries where the regulations in force provide for import charges.
DELIVERY
Shipments in Italy take between 2/3 working days while international shipments take between 2 and 15 days. Public holidays may lead to a delay in the delivery of orders and shipments to disadvantaged areas or islands may require longer delivery times (maximum 7 working days).
Upon receipt of the goods at their domicile, in the presence of the courier, the Customer shall check the integrity of the packages. In the event of anomalies, the Customer shall have the courier note them and accept the delivery with the wording "WITH RESERVE". Otherwise, the possibility of asserting one's rights in this respect shall be forfeited.
In the case of non-contact delivery, the Customer shall in any case check the integrity of the packages and in the event of anomalies shall document such anomalies by photographing the package before and after opening. If the contents also show anomalies, these must also be documented photographically. Therefore, the photographic material must be sent to e-commerce@fourstrokeroma.com with a brief explanation. Otherwise, the possibility of asserting one's rights in this respect shall lapse.
LOCAL DELIVERY
Four Stroke offers free, same-day local delivery on a minimum purchase price of €100.00, within a radius of 5 km from the physical shop in Via Appia Nuova 990, 00178 Rome Italy. From the moment the order is placed, delivery will be made within 3 hours, taking care to respect the shop's opening hours (Tuesday to Sunday 11:00 a.m. to 8:00 p.m.). Local delivery is available from Tuesday to Sunday and involves a single attempt, after which pick-up will be made at the store.
IN-STORE PICK-UP
Four Stroke offers the local pick-up service, you can pick up the garments purchased (via online order) free of charge at our shop in Via Appia Nuova 990, taking care to respect the shop opening hours (Tuesday to Sunday from 11:00 to 20:00). Our staff will notify you by e-mail when your order is ready (usually 24 hours).
For any information about collection please contact us by email negozio@fourstrokeroma.com or phone +39067220972.
SHIPMENTS
Once the order is received, on average the delivery of the shipment in Italy (excluding islands) takes place within 24/48 hours.
Four Stroke ships with the courier GLS.
For purchases made from Friday at 12:00 noon to Monday at 12:00 noon, the goods are scheduled to leave on Monday at 3:00 pm.
Once the order has been shipped, it will be possible to track the parcel thanks to the tracking code and a link sent by e-mail.
In Italy shipping is free for purchases over euro 100.00, for lower amounts delivery costs are euro 10.00.
For other countries, shipping is at the following rates:
NB: The shipping amount, above a certain threshold, is increased due to the higher weight of the parcel and the insurance on the parcel itself
Zone 1*: delivery charges are euro 25.00 for orders under euro 250.00 / free for orders between euro 250.01 and euro 1500.00 / euro 50.00 for orders between euro 1500.01 and euro 3000.00 / euro 70.00 for orders over euro 3000.01
Zone 2**: delivery costs are euro 20.00 for orders under euro 250.00 / free of charge for orders between euro 250.01 and euro 1500.00 / euro 45.00 for orders between euro 1500.01 and euro 3000.00 / euro 65.00 for orders over euro 3000.01
Zone 3***: delivery charges are euro 35.00 for orders under euro 250.00 / free for orders between euro 250.01 and euro 1500.00 / euro 55.00 for orders between euro 1500.01 and euro 3000.00 / euro 75.00 for orders over euro 3000.01
Zone 4****: delivery charges are euro 55.00 for orders under euro 400.00 / free for orders between euro 400.01 and euro 1500.00 / euro 75.00 for orders between euro 1500.01 and euro 3000.00 / euro 90.00 for orders over euro 3000.01
Zone 5*****: delivery charges are euro 110.00 for orders under euro 800.00 / free for orders between euro 800.01 and euro 1500.00 / euro 135.00 for orders between euro 1500.01 and euro 3000.00 / euro 170.00 for orders over euro 3000.01
Zone 6******: delivery charges are euro 60.00 for orders under euro 500.00 / free for orders between euro 500.01 and euro 1500.00 / euro 90.00 for orders between euro 1500.01 and euro 3000.00 / euro 110.00 for orders over euro 3000.01
Zone 7*******: delivery costs are euro 130.00 for orders under euro 1000.00 / free for orders between euro 1000.01 and euro 2000.00 / euro 180.00 for orders between euro 2000.01 and euro 3500.00 / euro 230.00 for orders over euro 3500.01
(*) = Austria, Germany, Netherlands, Luxembourg, Belgium
(**) = Croatia, Czech Republic, Denmark, France, Hungary, Poland, Spain, Slovenia, Sweden, United Kingdom, Isle of Man, Monaco
(***) = Bulgaria, Estonia, Greece, Ireland, Latvia, Lithuania, Portugal, Romania, Slovakia
(****) = Cyprus, Finland, Liechtenstein, Malta, Norway, Madeira, Serbia, Balearic Islands, Switzerland
(*****) = Albania, Andorra, Belarus, Bosnia and Herzegovina, Faroe Islands, Gibraltar, Guernsey, Iceland, Jersey, Kosovo, Moldova, Montenegro, Macedonia, Azores, Turkey, Ukraine, Ceuta, Canary Islands, Melilla
(******) = United States of America, Canada
(*******) = Rest of the World
All Products are shipped directly from Italy. The prices of the Products and the shipping and delivery costs indicated on the website and in the order, unless otherwise specified, are not to be considered inclusive of any costs related to customs duties and related taxes if the shipment takes place in non-EU countries or in countries where the regulations in force provide for import charges.
DELIVERY
Shipments in Italy take between 2/3 working days while international shipments take between 2 and 15 days. Public holidays may lead to a delay in the delivery of orders and shipments to disadvantaged areas or islands may require longer delivery times (maximum 7 working days).
Upon receipt of the goods at their domicile, in the presence of the courier, the Customer shall check the integrity of the packages. In the event of anomalies, the Customer shall have the courier note them and accept the delivery with the wording "WITH RESERVE". Otherwise, the possibility of asserting one's rights in this respect shall be forfeited.
In the case of non-contact delivery, the Customer shall in any case check the integrity of the packages and in the event of anomalies shall document such anomalies by photographing the package before and after opening. If the contents also show anomalies, these must also be documented photographically. Therefore, the photographic material must be sent to e-commerce@fourstrokeroma.com with a brief explanation. Otherwise, the possibility of asserting one's rights in this respect shall lapse.
LOCAL DELIVERY
Four Stroke offers free, same-day local delivery on a minimum purchase price of €100.00, within a radius of 5 km from the physical shop in Via Appia Nuova 990, 00178 Rome Italy. From the moment the order is placed, delivery will be made within 3 hours, taking care to respect the shop's opening hours (Tuesday to Sunday 11:00 a.m. to 8:00 p.m.). Local delivery is available from Tuesday to Sunday and involves a single attempt, after which pick-up will be made at the store.
IN-STORE PICK-UP
Four Stroke offers the local pick-up service, you can pick up the garments purchased (via online order) free of charge at our shop in Via Appia Nuova 990, taking care to respect the shop opening hours (Tuesday to Sunday from 11:00 to 20:00). Our staff will notify you by e-mail when your order is ready (usually 24 hours).
For any information about collection please contact us by email negozio@fourstrokeroma.com or phone +39067220972.