SHIPMENTS

Once the order has been received, on average the delivery of the shipment to Italy (excluding the islands) takes place within 24/48 hours.

Four Stroke make shipments with couriers: GLS is DHL

For purchases made from Friday at 12:00 to Monday at 12:00, the goods are scheduled to depart on Monday at 3:00 pm.

Once the order has been shipped, it will be possible to track the package thanks to the tracking code and a link sent via e-mail.

In Italy, shipping is free for purchases over €150.00, for smaller amounts the delivery costs are €10.00.

For other countries, shipping follows the following rates:

NB: The shipping amount, once a certain threshold is exceeded, increases due to the greater weight of the package and the insurance on the package itself 

Zone 1 (Austria, Germany, Netherlands, Luxembourg, Belgium): delivery costs are equal to euro 25.00 for amounts less than euro 250.00 / free for orders between €250.01 and €1500.00 / €50.00 for orders between €1500.01 and €3000.00 / €70.00 for orders over €3000.01

Zone 2 (Croatia, Czech Rep., Denmark, France, Hungary, Poland, Spain, Slovenia, Sweden, United Kingdom, Isle of Man, Monaco):  delivery costs are equal to euro 20.00 for amounts less than euro 250 .00 / free for orders between €250.01 and €1500.00 / €45.00 for orders between €1500.01 and €3000.00 / €65.00 for amounts exceeding €3000.01

Zone 3 (Bulgaria, Estonia, Greece, Ireland, Latvia, Lithuania, Portugal, Romania, Slovakia): delivery costs are equal to €35.00 for amounts lower than €250.00/ euro 45,00 for orders between €250.01 and €1500.00 / €55.00 for orders between €1500.01 and €3000.00 / €75.00 for amounts exceeding €3000.01

Zone 4 (Cyprus, Finland, Liechtenstein, Malta, Norway, Madeira, Serbia, Balearic Islands, Switzerland): delivery costs are equal to €55.00 for amounts less than €400.00/ euro 65,00 for orders between €400.01 and €1500.00 / €75.00 for orders between €1500.01 and €3000.00 / €90.00 for amounts exceeding €3000.01

Zone 5 (Albania, Andorra, Belarus, Bosnia and Herzegovina, Faroe Islands, Gibraltar, Guernsey, Iceland, Jersey, Kosovo, Moldova, Montenegro, Macedonia, Azores, Turkey, Ukraine, Ceuta, Canary Islands, Melilla): delivery costs are equal to €110.00 for amounts less than €800.00/ euro 120,00 for orders between €800.01 and €1500.00 / €145.00 for orders between €1500.01 and €3000.00 / €170.00 for amounts exceeding €3000.01

Zone 6 (United States of America, Canada): delivery costs are equal to €60.00 for amounts less than €500.00/ euro 75,00for orders between €500.01 and €1500.00 / €90.00 for orders between €1500.01 and €3000.00 / €110.00 for amounts exceeding €3000.01

Zone 7 (Rest of the World): delivery costs are equal to €130.00 for amounts less than €1000.00/ euro 150,00 for orders between €1000.01 and €2000.00 / €180.00 for orders between €2000.01 and €3500.00 / €230.00 for amounts exceeding €3500.01

 

All Products are shipped directly from Italy. The prices of the Products and the shipping and delivery costs indicated on the site and in the order do not include any costs related to customs duties and related taxes if the shipment takes place in non-EU countries or in countries where current legislation requires import charges. Any additional costs such as customs duties, import charges or any charges foreseen by the recipient's country are to be borne by the Customer

DELIVERY

Shipments to Italy include delivery times of 2/3 working days while international shipments between 2 and 15 days. Holidays may lead to a delay in the delivery of orders and shipping to remote areas or islands may require longer delivery times (maximum 7 working days)

Upon receiving the goods at his home, in the presence of the courier, the Customer is required to verify the integrity of the packages. In the event of anomalies, the Customer must have the courier detect and note them and accept the delivery with the words "COLLECTION WITH RESERVE". Otherwise, the possibility of asserting one's rights in this regard will be forfeited. 

In the case of contactless delivery, the Customer is still required to verify the integrity of the packages and in case of anomalies he will have to document these anomalies by photographing the package before and after opening. If the content also presents anomalies, these must also be documented photographically. Therefore the photographic material must be sent to  e-commerce@fourstrokeroma.com with a short explanation. Otherwise, the possibility of asserting one's rights in this regard will be forfeited. 

 

LOCAL DELIVERY

Four Stroke offers free, same-day local delivery on a minimum purchase price of €100.00, within a 5 km radius of the physical store location in Via Appia Nuova 990, 00178 Rome Italy. From the moment of the order, delivery will be made within 3 hours, taking care to respect the opening hours of the shop (from Monday to Saturday continuously 11:00/20:00). Local delivery is available from Monday to Saturday and involves a single attempt, after which there is an on-site collection.

PICKUP IN STORE

Four Stroke offers a local collection service, it is possible to collect the items purchased (via online order) for free at the headquarters of our store in Via Appia Nuova 990, making sure to respect the opening hours of the store (from Monday to Saturday with continued from 11:00 to 20:00). Our staff will notify you via email when your order is ready (usually within 24 hours).

For any information on collection, contact us via email shop@fourstrokeroma.com or telephone +39067220972.